Change plan, add ad accounts, update your card
Change your plan, pay for more ad accounts or update the card for your Koast subscription, all from Settings, Billing.
Everything about your Koast subscription lives in Settings, Billing: your plan, extra ad accounts, the card you pay with and the details on your invoices.
Before you start
- Only the organization's owner sees the Billing tab. If you don't see it, ask your owner.
- Billing isn't shown on lifetime-deal plans.
See your plan
Open Settings, then Billing. Under Your plan you'll see your current plan, its price, how often you're billed, and the date of your Next invoice.
Change your plan
In Settings, Billing, find the Custom or annual plans card next to your plan.
Select Speak with sales and book a time. We'll go through the options with you, including yearly billing, and make the change.
When a change is made, when it takes effect depends on the kind of change:
| Change | When it takes effect |
|---|---|
| Monthly to yearly billing on the same plan | Right away. You're charged the prorated difference. |
| Yearly to monthly billing | At the end of your current billing period |
| Moving to a lower plan | At the end of your current billing period |
A change that's waiting for the end of the period shows under Upcoming plan, with Switching to and Effective date. To call it off, select Stop change, then Stop Change in the dialog. You stay on your current plan.
Add ad accounts
Growth includes up to 10 ad accounts. If you need more:
In Settings, Billing, look for Additional ad accounts under your plan. It shows the price per extra account and how many you have connected.
Set how many extra accounts you want with the + and − buttons, then select the button that sums up the change. It starts with Add and shows the extra monthly cost.
Check Review your changes and select Confirm.
Adding accounts charges a prorated amount right away, and the new rate starts at your next renewal. Removing them takes effect at your next renewal, and if you're over the new limit, Koast disables the newest ad accounts until you add more again.
Adding 10 or more? The card offers Speak with sales for bulk pricing. If you don't see Additional ad accounts at all, select Speak with sales and we'll set it up with you.
Update your card
This is the card for your Koast subscription. Ad spend on Koast ad accounts is paid with a separate card per ad account: see Pay for ad spend on Koast ad accounts.
In Settings, Billing, under Payment method, select Update (or Add if there's no card yet).
Enter the new card details.
Select Update Billing.
Check your invoice details
Billed to shows the name, address and billing email that appear on your invoices.