Launch results: partial, removed, action required

When a launch doesn't go all the way through, the launch results show what happened, campaign by campaign. This page explains each result and what to do about it. Wherever you see a number like "3 out of 5", the app fills in your own counts.

Created, but not active

The result card shows CREATED, NOT ACTIVE and the title Created, not activated, with one of these messages:

There are similar versions for ad sets, ads and ad creatives, and for imported campaigns ("Your campaign was imported with 8 out of 12 ads..."). They all end the same way: "Your campaign is paused."

Why it happens. Koast created the campaign in your ad account, but one or more ad sets, ads or creatives failed. So nothing spends on a half-built campaign, Koast leaves it paused.

How to fix it.

1. Read the error details on the result card. They usually name the ad set or ad that failed and why.

2. Fix what's wrong in the builder, or open the campaign in your ads manager and finish it there.

3. Turn the campaign on once it's complete.

Created, but couldn't be turned on

Why it happens. Everything was built, but the last step, switching the campaign on, failed.

How to fix it. Open the campaign in your ads manager and turn it on. You don't need to launch again.

If the campaign had Agent Tasks attached and they couldn't be attached, you'll see "Your campaign and ads were created successfully, but the automations could not be attached. Your campaign and automations have been paused." Check the campaign, turn it on, then check your Agent Tasks.

The campaign was removed

Why it happens. Part of the launch failed early enough that Koast cleaned up after itself. The campaign is gone from your ad account and you weren't charged for it.

How to fix it. Read the error details, fix the setting they point to, then launch again.

In rare cases the cleanup itself fails. Then you'll see: "We could not remove the campaign we created in your ads manager. Please check for campaign 120212345678 and delete it manually if it is empty." Find that campaign ID in your ads manager and delete it if it's empty.

Your ad platform needs an action from you

Why it happens. Meta or Whop is holding your ad account until you do something only you can do in your ads manager. Koast shows you the platform's own words after the colon.

How to fix it.

1. Open your ads manager for that ad account.

2. Resolve every pending notice or request you see there.

3. Come back to Koast and launch again.

The ad platform had an outage

Why it happens. Meta's API was having trouble at the moment you launched. Nothing is wrong with your campaign.

How to fix it. Wait a few minutes, then launch again. In the builder, the publish button reads Retry Launch or Retry Failed Campaigns.

An internal error

We already know about it. Copy the launch ID (see below) and message us if you need the campaign live quickly.

Some ads were rejected

A launch can succeed and still have ads rejected in review. A rejected ad shows the Rejected status:

• In Ads Manager and in the builder's table view, an icon sits next to the status. Hover over it to read the platform's reason.
• In the ad's settings, a banner reads Rejected by the ad provider, followed by the reason.

Fix what the reason points to, then publish again.

Some interests weren't accepted

Your campaign is live. The listed interests were dropped. Pick alternatives in your targeting if you need to.

Still stuck?

On the result card, select Copy Launch ID and send it to us with a short note on what you expected. Still stuck? Message us from the chat bubble.