FAQ

Short answers to the questions we hear most. If yours isn't here, message us from the chat bubble.

Which ad platforms does Koast support?

Meta, which covers Facebook and Instagram. No ad account yet? Koast can get you a verified Meta ad account in your own Business Manager.

Koast doesn't run ads on Google, X, Snapchat or TikTok.

What's Google Drive for, then?

Importing creatives. You can bring images and videos in from Google Drive, Dropbox, Frame.io or Higgsfield. None of them are ad platforms.

Can I connect more than one Facebook profile or Business Manager?

Yes. Ad accounts in Koast can come from different Facebook profiles and Business Managers, and you work across all of them from one login. See Several Facebook profiles or Business Managers.

Can I be in more than one organization?

No. Each person belongs to one organization. If someone is already in another one, Koast won't let you invite them.

How much does Koast cost?

Plans are flat, never a percentage of your ad spend. See Plans and what is included for what each plan costs and includes.

Is Koast Agent included in my plan?

Yes, Koast Agent and AI images come with every paid plan. Without an active paid plan, your organization can still try them once: about $5 of agent use and 30 AI images. See Plans and the free allowance.

Does Koast take a cut of my ad spend?

No. You pay Meta for your ads directly. Koast doesn't add anything on top.

The one exception is an ad account you requested through Koast in your own Business Manager. You fund it by paying Koast by bank transfer (2.5% Koast fee) or stablecoins (5%), plus a platform location fee at the live rate, currently 5%. See Add funds to an ad account in your Business Manager. Or, once Koast approves it, Meta charges your own card and Koast takes 3.5% of the ad spend from a prepaid fee balance. See Pay for an ad account by card. Either way, adding funds needs an active paid Koast plan.

How does Koast handle my data?

Koast connects to Meta through Meta's official API, with scoped permissions you approve when you connect. Inside Koast, roles decide who on your team sees and changes what, down to View Only seats. See Roles and permissions.

Can I run special category ads?

Yes. If your ad relates to credit, employment, housing, social issues, elections or politics, pick the category in the campaign settings and Koast launches it with the right declaration. See Special ad categories. Political ads aren't supported on ad accounts you requested through Koast in your Business Manager.

How do I ask for a feature?

Fill in the feature request form, or message us from the chat bubble.

Is there a public roadmap?

No. We don't publish a roadmap, but What's new lists what we've shipped, month by month.